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Can't access admin -- get blank page for log in  Rating:  Rating
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 Posted: Tue Dec 18th, 2012 12:02 pm
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Christine
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I have not been able to log into admin for several years and would really like to fix some typos and possibly even upgrade to UltraBB.

Thought that WowBB had disappeared and am glad to see it's still being developed.

Any idea why I would get a blank page when I click to log in?

Thanks,

Christine

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 Posted: Tue Dec 18th, 2012 03:55 pm
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Jim
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Probably an update your host did on their server. Welcome to the public support board!

Several years and you are just now contacting us? We have full hosted solutions also if all else fails. There are some server configurations that are so restrictive not much will run on them but we can diagnose that quickly.

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 Posted: Tue Dec 18th, 2012 05:20 pm
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Christine
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Hi Jim, I basically gave up on this forum at http://creditlegislation.org/ and I don't exactly remember what happened, but my notes reference "Marty" with a link to the WowBB forum as an example for his awful attitude and then I got a blank page for WowBB support in 1/08, so I figured it had died.

I also remember that the forum got hacked and was full of porn spam and I may have taken some drastic action like removing the login php or something ... just don't remember. Maybe I stopped the spam and myself!

Is there a way for me to reinstall it or upgrade or what can I do?

I have a reseller account with 20some sites with various forum and blogging software and it all runs, so the server shouldn't be a problem, more likely something I did.

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 Posted: Tue Dec 18th, 2012 05:58 pm
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Jim
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Well we can certainly get it going again. There could have been several reasons why you were hacked.

I also did go over and read your post concerning non registered users viewing attachments. That was a simple permissions change for the guest group.

UltraBB isn't the answer to every problem that was WowBB, however it does include tons of security enhancements and new features as well as bug fixes to some of the things that plagued WowBB.

If you register here in our secure client area: https://data1systems.com/client_area/register.php you can start a ticket to request the upgrade. For existing WowBB license holders there is a one time fee of $49.00 USD for the upgrade. The board will be usable instantly. We will need to verify your WowBB license so in the support ticket put anything you can remember.... actually I just found your license info so you are definitely OK.

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 Posted: Tue Dec 18th, 2012 06:34 pm
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Christine
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I just read the post about the attachments, and the inability to move posts. Forgot all about that, it's been a long time

I really like the DESCRIPTION with each thread and to date I'm using 3 discusware forums for that reason (as well as some others unique functionality), although they're out of business and haven't updated in many years.

It kinda bites to have to spend another $50 after paying $100 for a product that never functioned properly.

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 Posted: Tue Dec 18th, 2012 06:56 pm
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Jim
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It probably didn't help that you deleted login.php.

You don't have to upgrade, the old WowBB files are still available. You just won't get any of the enhanced functions, including much better browser support.

You bought WowBB in november of 2006. Within a 30 day period if you don't like Ultra you can get a full refund for the $49. I believe that was the case with Wow also.

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 Posted: Tue Dec 18th, 2012 07:34 pm
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Christine
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Where are the old WowBB files?

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 Posted: Tue Dec 18th, 2012 07:42 pm
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Jim
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Register in the client area and start a ticket. I'll attach a zip with all the old files.

One thing though, most hosts have upgraded to some level of php5.3X for security. Yours evidently has not being your WowBB still works. If they upgrade to php5.3 then you will have to upgrade your WowBB.

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 Posted: Tue Dec 18th, 2012 09:13 pm
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Christine
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I know my host will discontinue 5.2 in 6 months or a year and at that time I'll probably have to move to a VPS because of the other old forums I run. If somebody had a forum with the functionality of discusware I'd spend a few bucks on it!

Unfortunately the "improvements" I see in commercial forum software (I look around occasionally) are mostly about monetizing and social networking and I don't care about either. Hence the lack of cash for upgrades -- I'm just a misfit.


I just opened a ticket, thanks!

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 Posted: Tue Dec 18th, 2012 10:09 pm
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Christine
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Thanks for the files, it works now.

I guess the stats include bots?

There's an awful lot more traffic than I expected.

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 Posted: Thu Jan 3rd, 2013 06:15 pm
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rsinger23
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Just out of curiosity, does wowbb have the same admin panel as ultrabb?

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 Posted: Thu Jan 3rd, 2013 06:31 pm
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Marty
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Basically yes, but with less features.

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