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Posted: Wed Apr 27th, 2011 11:48 am

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1^st Post

MousicalMagic
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Joined:	Wed Apr 20th, 2011
Location:	Roswell, Georgia USA
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when i try and access my site at pixieplantation.com or mousicalmagic.com which are the same i get this:

This Account Has Been Suspended
Please contact support@data1systems.com to resolve this.

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Posted: Wed Apr 27th, 2011 12:17 pm

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2^nd Post

Robert
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I would have thought the quickest way to resolve this problem, if it hasn't already been done, would be to do as the message says, contact support.

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Posted: Wed Apr 27th, 2011 01:16 pm

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3^rd Post

Di
It's so obvious.....

Joined:	Sat Apr 28th, 2007
Location:	Columbus, Ohio USA
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MousicalMagic wrote: when i try and access my site at pixieplantation.com or mousicalmagic.com which are the same i get this:

This Account Has Been Suspended
Please contact support@data1systems.com to resolve this.
Please log in to Data1's client area to discuss the matter.

Thank you,

Di

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Posted: Wed Apr 27th, 2011 01:48 pm

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4^th Post

MousicalMagic
Member

Joined:	Wed Apr 20th, 2011
Location:	Roswell, Georgia USA
Posts:	7
Name:
Occupation:	consultant soon to be Disney Cast Member
Interests:	Disney World, Disney World, and um, Disney World
Status:	Offline
Mana:
User Gallery

Di wrote: MousicalMagic wrote: when i try and access my site at pixieplantation.com or mousicalmagic.com which are the same i get this:

This Account Has Been Suspended
Please contact support@data1systems.com to resolve this.
Please log in to Data1's client area to discuss the matter.

Thank you,

Di

Thanks, I will.

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Posted: Wed Apr 27th, 2011 03:48 pm

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5^th Post

martin_wynne
Licence Holder

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Di wrote:Please log in to Data1's client area to discuss the matter.
Hi Di, Jim,

It's actually quite difficult to navigate from the Data 1 Systems main site http://data1systems.com to the new Client Area. Try it.

If you click "Support" you get this: https://data1systems.com/support/index.php

which I believe is the old system and not connected to the new Client Area?

regards,

Martin.

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Posted: Wed Apr 27th, 2011 06:02 pm

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6^th Post

Di
It's so obvious.....

Joined:	Sat Apr 28th, 2007
Location:	Columbus, Ohio USA
Posts:	3183
Name:
Occupation:
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User Gallery

martin_wynne wrote:
Hi Di, Jim,

It's actually quite difficult to navigate from the Data 1 Systems main site http://data1systems.com to the new Client Area. Try it.

If you click "Support" you get this: https://data1systems.com/support/index.php

which I believe is the old system and not connected to the new Client Area?

regards,

Martin.

Thanks for pointing that out Martin. Looks like Jim missed a link

as for the person that needs to contact us, the link to our client area is in the emails we sent out previously to the email associated with the account

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